FAQs Archive - Apex Nuerburg https://www.apex-nuerburg.com/ufaq/ Your one stop Nürburgring experience provider. Sat, 19 Aug 2023 18:42:30 +0000 en-US hourly 1 https://www.apex-nuerburg.com/wp-content/uploads/2023/07/cropped-APEX-LOGO-WEBSITE-32x32.png FAQs Archive - Apex Nuerburg https://www.apex-nuerburg.com/ufaq/ 32 32 What is the best time to visit the Nürburgring? https://www.apex-nuerburg.com/ufaq/what-is-the-best-time-to-visit-the-nurburgring/?utm_source=rss&utm_medium=rss&utm_campaign=what-is-the-best-time-to-visit-the-nurburgring Mon, 11 Oct 2021 10:30:13 +0000 https://www.apex-nuerburg.com/?post_type=ufaq&p=10479 The track is usually not open for public driving between the end of November and the middle of March. April, May, October and November are what we call the low-season months. The traffic is usually less but we also anticipate the weather not being favourable. That being said, if you are not afraid of a (semi-)wet track, these are the best months to come out. June to September are the high-season months. The area is thriving, restaurant seats or hotel rooms need to be pre-booked and the car park at the entrance of ‘Ring is usually cramped. The experience is completely different, but the Nürburgring is the same, so it’s up to you what you deem important and what your goal is for your trip.

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]]> The track is usually not open for public driving between the end of November and the middle of March. April, May, October and November are what we call the low-season months. The traffic is usually less but we also anticipate the weather not being favourable. That being said, if you are not afraid of a (semi-)wet track, these are the best months to come out. June to September are the high-season months. The area is thriving, restaurant seats or hotel rooms need to be pre-booked and the car park at the entrance of ‘Ring is usually cramped. The experience is completely different, but the Nürburgring is the same, so it’s up to you what you deem important and what your goal is for your trip.

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]]> Is the hotel open over winter/out of season? https://www.apex-nuerburg.com/ufaq/is-the-hotel-open-over-winter-out-of-season/?utm_source=rss&utm_medium=rss&utm_campaign=is-the-hotel-open-over-winter-out-of-season Sun, 26 Sep 2021 16:08:37 +0000 https://www.apex-nuerburg.com/?post_type=ufaq&p=10425 Apex Nürburg only really closes for the holiday season. The reception might be less manned, but if you would like to stay at the hotel you are more than welcome and we will make the necessary arrangements to make it possible. The winter season in Nürburg is beautiful, and the area does provide some winter sport possibilities.

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]]> Apex Nürburg only really closes for the holiday season. The reception might be less manned, but if you would like to stay at the hotel you are more than welcome and we will make the necessary arrangements to make it possible. The winter season in Nürburg is beautiful, and the area does provide some winter sport possibilities.

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]]> How many rooms does the Apex Nürburg hotel have? https://www.apex-nuerburg.com/ufaq/how-many-rooms-does-the-apex-nurburg-hotel-have/?utm_source=rss&utm_medium=rss&utm_campaign=how-many-rooms-does-the-apex-nurburg-hotel-have Sun, 26 Sep 2021 16:05:12 +0000 https://www.apex-nuerburg.com/?post_type=ufaq&p=10424 The Apex Nürburg hotel has 5 rooms: 1 double room, 1 twin room and 3 suites. All of our rooms feature a queen size bed with a 2-person duvet (except for the twin room), high speed internet, a smart-TV, wireless speakers and a complementary mini-bar with coffee, tea and snacks. The spa-like bathroom comes with eco-friendly toiletries and towels. Our suites also have a living area with sofa bed, and a kitchenette with utensils.

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]]> The Apex Nürburg hotel has 5 rooms: 1 double room, 1 twin room and 3 suites. All of our rooms feature a queen size bed with a 2-person duvet (except for the twin room), high speed internet, a smart-TV, wireless speakers and a complementary mini-bar with coffee, tea and snacks. The spa-like bathroom comes with eco-friendly toiletries and towels. Our suites also have a living area with sofa bed, and a kitchenette with utensils.

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]]> What are the hotel rates? https://www.apex-nuerburg.com/ufaq/what-are-the-rates-of-the-hotel/?utm_source=rss&utm_medium=rss&utm_campaign=what-are-the-rates-of-the-hotel Sun, 26 Sep 2021 16:04:07 +0000 https://www.apex-nuerburg.com/?post_type=ufaq&p=10423 We apply 5 different rates on 2 different room types throughout the year, so the prices vary depending on your requested dates. In high season, the prices during a normal weekday (non-event rates) are €109 for a room and €139 for a suite. On weekends, the prices will be €139 for the room and €169 for the suite (non-event rates).

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]]> We apply 5 different rates on 2 different room types throughout the year, so the prices vary depending on your requested dates. In high season, the prices during a normal weekday (non-event rates) are €109 for a room and €139 for a suite. On weekends, the prices will be €139 for the room and €169 for the suite (non-event rates).

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]]> Is breakfast included in the price? https://www.apex-nuerburg.com/ufaq/is-breakfast-included-in-the-price/?utm_source=rss&utm_medium=rss&utm_campaign=is-breakfast-included-in-the-price Sun, 26 Sep 2021 16:03:28 +0000 https://www.apex-nuerburg.com/?post_type=ufaq&p=10422 We do not offer breakfast at our hotel but you will be met with complimentary coffee, tea and drinks. You will also get discount coupons for the breakfast buffets our partner Lindner offers in their establishments.

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]]> We do not offer breakfast at our hotel but you will be met with complimentary coffee, tea and drinks. You will also get discount coupons for the breakfast buffets our partner Lindner offers in their establishments.

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]]> What are the check-in and check-out times? https://www.apex-nuerburg.com/ufaq/what-are-the-check-in-and-check-out-times/?utm_source=rss&utm_medium=rss&utm_campaign=what-are-the-check-in-and-check-out-times Sun, 26 Sep 2021 16:02:45 +0000 https://www.apex-nuerburg.com/?post_type=ufaq&p=10421 We do not offer a 24-hour reception and prefer to check you in personally. You can choose any time between 15:00 and 18:00. The latest check-out time is 11:00, but you are always more than welcome to leave earlier. If there is no one in the reception (which is likely before 09:00 AM), you can leave your hotel room key in the lock on the outside of the door, or in the mail box. 

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]]> We do not offer a 24-hour reception and prefer to check you in personally. You can choose any time between 15:00 and 18:00. The latest check-out time is 11:00, but you are always more than welcome to leave earlier. If there is no one in the reception (which is likely before 09:00 AM), you can leave your hotel room key in the lock on the outside of the door, or in the mail box. 

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]]> Can I lower the maximum excess? https://www.apex-nuerburg.com/ufaq/can-i-lower-the-maximum-excess/?utm_source=rss&utm_medium=rss&utm_campaign=can-i-lower-the-maximum-excess Sun, 26 Sep 2021 16:01:50 +0000 https://www.apex-nuerburg.com/?post_type=ufaq&p=10420 We do not offer any additional insurances, which means that you can unfortunately not lower the maximum excess of our rental cars. If the excess is too high for you, we would recommend looking into rental cars with a lower excess, and bringing an instructor on your laps for extra safety.

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]]> We do not offer any additional insurances, which means that you can unfortunately not lower the maximum excess of our rental cars. If the excess is too high for you, we would recommend looking into rental cars with a lower excess, and bringing an instructor on your laps for extra safety.

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]]> What happens if someone crashes into my rental car? https://www.apex-nuerburg.com/ufaq/what-happens-if-someone-drives-into-my-rental-car/?utm_source=rss&utm_medium=rss&utm_campaign=what-happens-if-someone-drives-into-my-rental-car Sun, 26 Sep 2021 16:00:41 +0000 https://www.apex-nuerburg.com/?post_type=ufaq&p=10419 If you bring the car back with damages, regardless of who was at fault, you will have to cover the damages (driver of the rental car). The Nürburgring is a one-way toll road where the normal German traffic law applies. That means that if you are involved in an accident with a third party, you need to have the police assess who’s at fault. If you don’t have any video footage this might prove difficult. If they rule that you are not at fault, you can then proceed to claim back your paid amount to us via the other driver’s insurance.

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]]> If you bring the car back with damages, regardless of who was at fault, you will have to cover the damages (driver of the rental car). The Nürburgring is a one-way toll road where the normal German traffic law applies. That means that if you are involved in an accident with a third party, you need to have the police assess who’s at fault. If you don’t have any video footage this might prove difficult. If they rule that you are not at fault, you can then proceed to claim back your paid amount to us via the other driver’s insurance.

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]]> What happens if I crash the rental car? https://www.apex-nuerburg.com/ufaq/what-happens-if-i-crash-the-rental-car/?utm_source=rss&utm_medium=rss&utm_campaign=what-happens-if-i-crash-the-rental-car Sun, 26 Sep 2021 15:59:15 +0000 https://www.apex-nuerburg.com/?post_type=ufaq&p=10418 In case of an accident, remain calm, think logically: Do not keep on driving! Park the car (safely) on the side of the track and turn off the engine. Get over the barrier! Call the emergency phone number (+49 8000 302 122) and Apex (+49 2 691 519 9982). Let them know where you are and what you need. Provide first aid. If you feel safe to do so, warn oncoming traffic (stay behind the barrier). If there are damages to the track, the Nürburgring officials will assess them and have you pay the bill on the spot. Damages to the car will be appraised at the Apex Nürburg workshop if the car can make it there. If not our technician will drive up to where the car is and inspect the damages there. You will have to pay for the damaged parts immediately and in full, up until the maximum amount, which is the excess of your rental car.

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]]> In case of an accident, remain calm, think logically:

  1. Do not keep on driving!
  2. Park the car (safely) on the side of the track and turn off the engine.
  3. Get over the barrier!
  4. Call the emergency phone number (+49 8000 302 122) and Apex (+49 2 691 519 9982).
  5. Let them know where you are and what you need.
  6. Provide first aid.
  7. If you feel safe to do so, warn oncoming traffic (stay behind the barrier).

If there are damages to the track, the Nürburgring officials will assess them and have you pay the bill on the spot. Damages to the car will be appraised at the Apex Nürburg workshop if the car can make it there. If not our technician will drive up to where the car is and inspect the damages there. You will have to pay for the damaged parts immediately and in full, up until the maximum amount, which is the excess of your rental car.

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]]> How does the car rental insurance work? https://www.apex-nuerburg.com/ufaq/how-does-the-car-rental-insurance-work/?utm_source=rss&utm_medium=rss&utm_campaign=how-does-the-car-rental-insurance-work Sun, 26 Sep 2021 15:58:01 +0000 https://www.apex-nuerburg.com/?post_type=ufaq&p=10417 ​​All of our cars are insured to be on the Nordschleife. Third-party liability is covered, but what the insurance does not cover is (1) damages to the track, barrier and clean-up costs, (2) recovery costs by the towing company and (3) damages to the Apex rental car. These three items are what our mandatory excess covers. Much like with every other motor insurance policy, the amount is different per car, so please have a look at our price list for more information. As a safety measure you are expected to bring a valid and charged credit card on the day itself, of which we take a copy.

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]]> ​​All of our cars are insured to be on the Nordschleife. Third-party liability is covered, but what the insurance does not cover is (1) damages to the track, barrier and clean-up costs, (2) recovery costs by the towing company and (3) damages to the Apex rental car. These three items are what our mandatory excess covers. Much like with every other motor insurance policy, the amount is different per car, so please have a look at our price list for more information. As a safety measure you are expected to bring a valid and charged credit card on the day itself, of which we take a copy.

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